![]() ![]() As an expert in Authentic Leadership, she contributes monthly to the Swiss Online Economics magazine, Money cab, and is an Associate Partner for Leadership Expertise at C-Level AG, the leading Top-Executive Community in Switzerland. She is part of the 100Coaches and the Biographer in the Marshall Goldsmith movie documentary The Earned Life. Marshall Goldsmith at the Thinkers 50 in London. She is the Founder and CEO of Nicole Heimann & Partners AG, author of the book How To Develop The Authentic Leader in You, and has been recognized with the Leading Global Coach Award 2019 by Dr. ![]() Her strategy focuses on working together to build authentic and successful leadership alliances & cultures with boards, CEOs, and leadership teams through executive team coaching. She has spoken at prestigious HR summits and delivered galvanizing talks & coached CEOs, Executive Boards, Executive teams, and large global organizations. Īs a veteran in her industry, Nicole has spent two decades coaching and training geographically diverse teams inside some of the world's biggest and most successful companies. Her online L&D platform BQB CX Institute offers a wide range of online and onsite training and has developed her Caring Service Culture Leadership Programme a game-changer for any organisations who want to become truly customer-centric. Author of 3 books Thrive with the Hive, Thriving by Caring, and launched in September 2020, No 1 Amazon Best Seller and Hot New Release in customer service The Secret Diary of a Mystery Shopper. She is a Keynote Speaker, Consultant & trainer specialising in retail & hospitality. She brings a more holistic and comprehensive approach to Employee and Customer experiences. 5 in Top 30 Global Customer Service Guru UK, Top 10 CX Influencer, and CX Thought Leader 2020, with three decades of expertise in Mystery shopping and Customer Service, Claire, AKA the Busy Queen Bee, is an authority in the Customer Experience Industry. ![]() Mystery shopping and Customer Service specialist, Claire lives to inspire global businesses to thrive by delivering exceptional customer experiences in measuring and improving employees' performances. She has served as a judge on platforms such as Africa’s Business Heroes (Jack Ma Foundation in Africa) and coached female entrepreneurs across Africa, through Future Females Empowerment Initiatives, to become investment and funding ready with global investors. She is vetted on coaching panels for a number of South African and global companies, a mentor to graduates and budding entrepreneurs, and is a non-executive director of a US-based NGO operating in East Africa called Global Grassroots. Īrthi is a global award-winning ICF-credentialed leadership coach, featured and recognised across a range of global publications including Finance Monthly the NYC Journal and The CIO Times to name a few.Īrthi is a key contributor and member of the Forbes Coaches Council and an opt-in member of the Advisory Council for Harvard Business Review. A 15-year corporate career in finance and investments prior to starting Prerna Advisory, Arthi uses her coaching, strategy, sales, and finance skills, to help individuals craft their personal and business brands holistically and with confidence to make an impact.Īs a keynote speaker, Arthi talks on a range of topics on leadership development, career growth, entrepreneurship, sales, and finance – as viewed through the understanding of neuroscience. Arthi Rabikrisson is the Founder and Managing Director of Prerna Advisory, based in South Africa, which focuses on neuroscience-based coaching and assessment for individuals, teams and corporates strategic business consulting to SMEs and capital introduction to alternative funding sources. ![]()
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